Privacy Policy
Last updated: 27 July 2026
Warm Heart Care Pty Ltd (ACN 691 656 630) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you contact us we may collect your name, phone number, preferred language, service needs and any message you provide. Health-related information may be shared if you choose to include it in your enquiry.
How we use information
We use your information to respond to enquiries, arrange consultations, deliver requested services and meet legal obligations. We do not sell your personal information.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
Access and correction
You may request access to, or correction of, your personal information by contacting us using the details on our Contact page.
Complaints
If you have a privacy concern, please contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC).